Privacy Policy
We are committed to respecting your privacy and protecting your personal information. We handle data in a clear and responsible way to operate the store and provide a secure, reliable service.
How We Handle Your Information
This policy explains how we collect, use, store, and protect information provided by customers or collected when using the store, contacting us, placing an order, or submitting a wholesale or business inquiry.
Types of Information We May Collect
Such as name, mobile number, email address, shipping address, and order or inquiry details.
Payment information is processed through approved payment service providers. We generally do not store full card details except as permitted by applicable systems or the payment provider.
Such as IP address, device type, browser type, visited pages, and browsing time, to improve performance and user experience.
Such as business name, city, requested quantity, and the nature of the commercial inquiry or quotation request.
Purposes for Using Information
Order Fulfillment
We use information to process, confirm, prepare, ship, and follow up on orders, as well as provide after-sales support.
Communication & Support
We use information to respond to inquiries, wholesale requests, support requests, and to follow up on any issues or feedback related to the store or orders.
Store Improvement
We use certain technical and analytical information to improve user experience, enhance performance, and better understand visitor and customer preferences.
Legal and Operational Compliance
We may use or retain certain information when needed to comply with legal requirements, operational needs, or the requirements of service, payment, or shipping providers.
When We May Share Information
Information may be shared as necessary with shipping providers, payment processors, hosting providers, support systems, or operational tools related to running the store.
We may disclose information if required by law, official request, or when necessary to protect the rights of the store, customers, or others.
We do not arbitrarily sell customers’ personal information for purposes unrelated to operating the store or providing the service.
Use of Cookies and Similar Tools
The store may use cookies or similar technologies to support browsing, remember certain preferences, analyze performance, and improve the user experience. Users can manage cookies through browser settings, although disabling some cookies may affect certain store functions.
How We Protect Information
Security Measures
We take appropriate technical and organizational measures to help protect information from unauthorized access, unlawful use, or improper disclosure.
Limits of Security
While appropriate measures are taken, no electronic system can be guaranteed 100% secure. We also encourage customers to use safe browsing and purchasing practices.
How Long We Keep Information
We retain information for a reasonable period based on operational, commercial, and legal needs, including order fulfillment, refund handling, customer service follow-up, and compliance with legal, accounting, or contractual requirements.
What You May Request
You may request that inaccurate information previously provided to us be updated or corrected.
You may contact us to ask how your information is used, subject to applicable law and the nature of store operations.
We will review privacy-related requests in accordance with applicable laws and relevant operational and legal obligations.
Third-Party Websites and Services
The store may contain links or services provided by third parties, such as payment gateways, shipping providers, or social platforms. These services are governed by their own privacy policies, and we are not responsible for their privacy practices beyond the scope of operating our store.
Changes to This Privacy Policy
We may update this policy from time to time for operational, legal, or service-development reasons. Continued use of the store after updates are posted constitutes acceptance of the updated policy.
Your Privacy Matters to Us
We believe trust begins with clear and respectful data handling. That is why we aim to use information responsibly and professionally in a way that supports the customer while protecting privacy as much as possible.
